Saturday, December 13, 2008

GSI Score

When you check out from any Starwood property you have the opportunity to rate your entire stay from the friendliness of staff to food quality. This is called our Guest Service Index or GSI. Today ratings were posted for all brands. Our restaurant came in #3 for all Westins and #10 overall for all brands. Our brands include St. Regis, Le Meridien, Luxury Collection, W, Westin and Sheraton. This is a huge honor for us considering that we are not a resort property rather a business hotel with very traveled and educated customers. I am very proud of my entire staff

2 comments:

Chef Hussain Zouhbi said...

Congratulations Ian

Very well deserved. You have all right to proud of yourself and your staff.

ClaireWalter said...

Congraulations! What an honor -- and I'll wager that the restaurant was a big part of it.